International Policy · Gauntlet Gallery

Customs & Import Policy

We ship worldwide. Here's exactly what to expect with import duties, VAT, customs paperwork, and what happens when art crosses borders.

WorldwideShipping Coverage
BuyerResponsible for Duties
UPS / FedExCarriers Used
The Basics

Customs Import Policy for International Orders

Gauntlet Gallery ships from San Francisco, California (USA). All import duties, taxes (VAT, GST), and customs brokerage fees assessed by the destination country are the sole responsibility of the buyer. We are not able to predict, collect, or reimburse import charges — they are assessed by your country's customs authority at the time of delivery.

We do not under-declare item values on customs paperwork. This protects both parties legally and ensures your shipment insurance is valid for the full purchase amount.

Important: If you refuse delivery due to unexpected customs charges, we cannot refund the original shipping cost or any return freight charges. Please research your country's import rules before purchasing.
Art Import Advantage

Fine Art Often Receives Preferential Duty Treatment

Original fine art (paintings, prints, and sculptures) is classified under HS codes 9701–9703 in most countries and receives 0% import duty in the European Union, United Kingdom, Canada, Australia, Japan, and many other major markets. This means you typically owe only VAT or GST on the declared value — not additional duty on top.

Customs classification decisions are made by the destination country's customs authority. The following is general guidance — confirm with your local customs office for your specific item.

🇪🇺 European Union
  • Import duty: 0% (HS 9702/9703)
  • VAT: 5–25% (varies by country)
  • De minimis: €150
🇬🇧 United Kingdom
  • Import duty: 0% (HS 9702/9703)
  • VAT: 20%
  • De minimis: £135
🇨🇦 Canada
  • Import duty: 0% on original art
  • GST/HST: 5–15% (province-dependent)
  • De minimis: CAD $20
🇦🇺 Australia
  • Import duty: 0% on original art
  • GST: 10%
  • De minimis: AUD $1,000
🇯🇵 Japan
  • Import duty: 0% on original art
  • Consumption tax: 10%
  • De minimis: ¥10,000
🇸🇬 Singapore
  • Import duty: 0%
  • GST: 9%
  • De minimis: SGD $400
Customs Documentation

What We Include with Every International Shipment

Every international shipment includes:

  • Commercial invoice — itemized with accurate declared value, item description, HS code (9702 for prints, 9703 for original works), country of origin, and seller details.
  • Certificate of Authenticity (COA) — documentation that may be required by customs to confirm the item is original art (not a reproduction) to qualify for preferential duty classification.
  • Packing list — dimensions, weight, and packaging description.
  • Blockchain COA reference — printout of the digital provenance record for high-value items.

For shipments over $10,000, we recommend engaging a licensed customs broker in your country. We'll provide any additional documentation needed — email info@gauntlet.gallery.

Delays & Holds

What Happens if Your Shipment Is Held?

  • You will be contacted directly by UPS, FedEx, or your national postal authority with a request for documentation or payment of assessed duties.
  • Respond promptly — packages held longer than 30 days are subject to abandonment in most countries.
  • Email info@gauntlet.gallery and we will provide any additional paperwork needed (supplemental COA, additional invoice copies, proof of payment).
  • Customs delays do not qualify for refunds or order cancellations.
  • If inspection damage occurs (rare), photograph it immediately and contact us — we'll assist with the insurance claim.
By Product Type

How Different Items Are Classified

Not all Gauntlet Gallery items qualify as "fine art" under customs law:

  • Original signed prints (Banksy, Fairey, KAWS, Death NYC): Generally classified as original art (HS 9702) — 0% duty in most markets.
  • Designer figures (KAWS vinyl, BE@RBRICK): Typically classified as toys or decorative articles (HS 9503/3926) — standard rates apply, usually 0–6.5%.
  • Signed music memorabilia (guitars, gold records): Classified as musical instruments or decorative items — varies by destination.
  • Space memorabilia (patches, flown artifacts): Classified as collector's items (HS 9705) — 0% in most markets.

We indicate the appropriate HS code on all commercial invoices. Email us before purchasing if you need a classification confirmed for your country.

Questions Before You Order?

We'll Help You Understand the Cost

For high-value international purchases, email hi@gauntlet.gallery before ordering. We can provide HS codes, estimated duty rates for your country, and documentation samples. We want you informed — not surprised — at the border.

 

Understanding Customs and Import Charges

 

 

Our customs import policy explains how international orders may be affected by local duties, taxes, and customs fees. When you place an order with Gauntlet Gallery, the product price and shipping cost do not always include every charge required by your country’s customs office. These additional costs are set by local authorities and can vary based on the item type, declared value, and destination. In most cases, the customer is responsible for paying any import-related charges. We recommend checking with your local customs office before ordering so you understand what may apply to your purchase.

 

 

How International Shipping Is Processed

 

 

Gauntlet Gallery works to prepare international shipments accurately and carefully to help reduce customs delays. Each order is packed with the proper shipping documents, including a clear product description and declared value, so customs officials can review the package quickly. However, customs clearance times are outside our control and may differ from one country to another. Some packages may be inspected, delayed, or held for additional review. If this happens, the customer may need to provide extra information or pay required fees before delivery can continue. We always aim for smooth shipping, but local import rules can affect timing.

 

 

Customer Responsibility and Delivery Delays

 

 

It is important for customers to understand their responsibility under our customs import policy before ordering from outside their country. Once a package leaves our facility, Gauntlet Gallery cannot guarantee how long customs processing will take or whether extra charges will be applied. Refusing to pay duties or taxes may result in the package being returned, delayed, or abandoned by the carrier or customs authority. In some cases, return shipping costs or loss of shipping fees may not be refundable. To avoid surprises, we strongly suggest reviewing your country’s import rules and contacting the shipping carrier if you have questions about delivery requirements.

 

 

Questions About Your Order

 

 

If you have questions about customs, import fees, or international delivery, our team is here to help with general guidance. While we cannot control customs decisions or estimate final government charges, we can provide order details, shipping information, and support for documentation when needed. For the fastest resolution, please contact us with your order number and destination country. This allows us to review the shipment and answer your questions more clearly. We value transparency and want every customer to feel informed before placing an international order with Gauntlet Gallery.