Terms of Service

Gauntlet Gallery operates gauntlet.gallery and is an online gallery and curated marketplace specializing in contemporary art, signed collectibles, cultural artifacts, designer toys, music memorabilia, space memorabilia, and related collector-grade pieces. Our inventory may include limited-edition prints, signed prints, one-of-one works, framed works, signed music items, authenticated space memorabilia, BE@RBRICK figures, KAWS-related collectibles, Death NYC works, Shepard Fairey / OBEY-related works, and works or collectibles associated with artists, brands, musicians, athletes, estates, studios, or cultural properties.

Independent seller. Unless expressly stated otherwise, Gauntlet Gallery is an independent seller and curator. We are not the official website, agent, representative, licensee, sponsor, or affiliate of any artist, brand, musician, estate, foundation, studio, auction house, authentication company, blockchain provider, shipping carrier, or rights holder whose name, image, work, product, or mark may appear on the Site. References to those names are used for identification, description, provenance, authentication, search, categorization, and resale purposes.

By visiting the Site, creating an account, subscribing to communications, submitting information, placing an order, requesting authentication, booking an art advisory consultation, or otherwise using the Site, you agree to these Terms together with our Privacy Policy, Shipping Policy, Refund Policy, COA Guarantee, Customs Policy, and any other policy posted on the Site. If you do not agree, do not use the Site or place an order.

You must be at least 18 years old and capable of forming a binding contract to use the Site, place an order, submit an item, or book a paid service. By using the Site, you represent that the information you provide is accurate, complete, and current, that your payment method is authorized, and that you will not use the Site for fraud, money laundering, sanctions evasion, counterfeit activity, unlawful resale, harassment, scraping, or any illegal purpose.

You are responsible for maintaining account credentials and for all activity under your account. Notify us promptly if you believe your account was accessed without authorization. We may refuse service, cancel orders, close accounts, restrict access, or request additional verification if activity creates risk to Gauntlet Gallery, our customers, payment processors, shipping partners, authentication partners, or marketplace integrity.

Prohibited uses include submitting false provenance or forged certificates, purchasing with stolen payment credentials, using bots or scrapers, interfering with checkout or Site security, impersonating another person, reselling items using false claims about Gauntlet Gallery, submitting counterfeit items for review, circumventing fraud controls, or harassing our team, customers, vendors, or service providers.

Many items sold by Gauntlet Gallery are unique, limited, vintage, signed, editioned, discontinued, artist-released, secondary-market, or one-of-one pieces. Availability is not guaranteed until an order is accepted and payment is fully received.

We make reasonable efforts to display accurate product information, including title, artist or associated creator, edition size, edition number, dimensions, medium, framing status, condition, COA status, provenance notes, authentication status, estimated shipping timeline, and other relevant details. Listings may contain typographical errors, pricing errors, outdated information, incomplete information, image variation, or other inaccuracies. We may correct any error, update any listing, reject any order, or cancel any order, including after checkout, if a listing contained an error or the product is unavailable.

Product images may vary based on lighting, screen settings, reflections, acrylic, glass, frame depth, matting, display environment, and post-processing. Unless expressly included in the product description, frames, mats, acrylic, glass, wall hardware, display stands, plaques, certificates, packaging, props, lighting, and background items shown in photographs are not included. Vintage and secondary-market pieces may show age-consistent wear, and condition descriptions are made in good faith using market terms such as excellent, very good, good, fair, vintage condition, handling marks, edge wear, corner wear, surface marks, or display wear.

All prices are listed in U.S. dollars unless otherwise stated. Prices may change at any time without notice. Promotions, discount codes, private offers, email offers, SMS offers, bundle offers, cart offers, and limited-time campaigns may be modified, refused, or withdrawn at any time. Discounts generally cannot be combined unless expressly stated.

We collect sales tax where required by law. You are responsible for taxes, duties, VAT, import fees, customs charges, brokerage fees, carrier fees, or other charges not collected at checkout. International listed prices do not include destination-country duties or taxes unless expressly stated at checkout.

We may accept major credit cards, debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, Shopify Payments, wire transfer, and other checkout methods. For high-value orders, international orders, first-time buyers, freight-forwarder shipments, mismatched billing and shipping details, or fraud-risk indicators, we may require additional verification. For orders over $5,000, wire transfer may be available by request; wire-transfer orders are not reserved until funds clear unless we agree otherwise in writing.

An order confirmation email means we received your order; it does not guarantee acceptance. We may accept, reject, cancel, refund, or partially fulfill any order for suspected fraud, pricing error, unavailability, shipping restrictions, address issues, payment issues, duplicate orders, inventory errors, compliance concerns, or risk to Gauntlet Gallery. If we cancel after payment has been captured, we will refund the canceled portion. Once an order has been packed, shipped, authenticated, customized, framed, transferred, or prepared for high-value shipment, cancellation may no longer be available.

Gauntlet Gallery represents that, to the best of our knowledge and based on available provenance, seller history, documentation, market research, physical inspection, third-party authentication where obtained, and category-specific authentication practices, the items we sell are authentic as described.

Authenticity support may include one or more of the following: Gauntlet Gallery Certificate of Authenticity, artist-issued certificate, publisher-issued certificate, gallery-issued certificate, edition documentation, signature review, provenance records, prior sale records, auction records, third-party authentication, blockchain certificate, NFC tag or digital certificate, serial number, edition number, hologram, stamp, seal, plaque, or category-specific documentation from providers such as Beckett, JSA, PSA/DNA, Zarelli Space, Verisart, TrueCOA, OneCOA, ScoreDetect, Polygon, or similar services where applicable. Not every item includes every form of documentation; the documentation included with a specific item is described on the product page or invoice.

Attribution language matters. Terms such as by, signed by, after, attributed to, style of, studio of, circle of, related to, featuring, licensed, official, vintage, limited edition, open edition, artist proof, printer proof, H/C, AP, or similar phrases should be read carefully in context. If a product page states that a piece includes a third-party certificate, the certificate is issued by that third-party provider, not by Gauntlet Gallery. Unless expressly stated in writing, Gauntlet Gallery does not represent that any Banksy-related work is Pest Control authenticated.

Certain items may be covered by the Gauntlet Gallery COA Guarantee as described in the separate COA Guarantee policy. The COA Guarantee applies only to authenticity. It does not guarantee future market value, resale value, investment performance, liquidity, auction acceptance, grading outcome, framing condition, third-party platform acceptance, or future collector demand. The Guarantee may be void if an item is materially altered, damaged, restored, modified, separated from its certificate, separated from identifying marks, tampered with, reframed in a manner that affects verification, transferred without records, or otherwise compromised after delivery.

Some items may include a blockchain certificate, digital certificate, NFC certificate, QR-linked certificate, or other digital authenticity record through providers such as TrueCOA, Verisart, OneCOA, ScoreDetect, Polygon, or similar platforms. These records are intended to support ownership records, provenance records, authentication records, or transaction records. They are not a substitute for physical inspection, expert authentication, or responsible custody of the physical item.

If a blockchain certificate is minted or transferred to your wallet, you are responsible for maintaining wallet access, private keys, seed phrases, passwords, devices, and related accounts. We are not responsible for lost keys, compromised wallets, transfer mistakes, unsupported wallets, network congestion, blockchain forks, smart-contract failures, gas fees, third-party platform outages, or other blockchain-related events outside our control. Ownership of a digital certificate does not necessarily equal ownership of the physical item unless the physical item has also been sold, paid for, and delivered or otherwise transferred under the applicable sale terms.

Shipping terms are governed by our Shipping Policy. We ship using UPS or USPS, selected by item size, weight, packaging, destination, value, and delivery risk. US orders over $500 ship free unless a listing says otherwise. Other US shipping rates are based on size and weight: mailing tubes and standard boxed or framed art are typically $20, while ornate framed art, oversized works, and heavy figurines are typically $50. Shipping estimates are estimates only and delivery dates are not guaranteed unless expressly stated in writing.

Title transfers only after full payment has been received and cleared. For customer protection, high-value shipments may be insured during transit. Risk of loss generally transfers upon confirmed delivery to the shipping address, signature by the recipient or an adult at the address, pickup from a carrier location, or delivery according to carrier tracking records, whichever occurs first.

You are responsible for providing a complete, accurate, and deliverable shipping address. We are not responsible for delays, returns, losses, or fees caused by incorrect addresses, missing apartment numbers, refused deliveries, unclaimed packages, inaccessible delivery locations, customs delays, carrier errors, weather, strikes, force majeure events, or circumstances outside our control. If an item is returned because of address error, failed delivery, refusal, customs nonpayment, or failure to claim, you may be responsible for additional shipping, insurance, storage, customs, return, and reshipment costs.

International buyers are responsible for all duties, VAT, GST, import taxes, customs fees, brokerage fees, carrier fees, local delivery charges, and destination-country compliance requirements. We cannot mark merchandise as a gift, undervalue customs declarations, misstate contents, alter invoices, or provide false customs information. We may refuse or cancel international orders if shipment may violate applicable law or carrier policy.

Returns are governed by our Refund Policy. Eligible items may be returned within 30 days from delivery in the same condition as received, with all certificates, packaging, plaques, documentation, accessories, tags, labels, NFC tags, blockchain references, and included materials. Items that are damaged, altered, reframed, restored, separated from certificates, missing documentation, missing packaging, or otherwise not returned in the same condition may be refused or subject to a reduced refund.

Refunds are generally issued to the original payment method after we receive and inspect the returned item. Shipping fees, insurance fees, customs fees, duties, VAT, import fees, payment-processing fees, wire fees, and special handling fees may be nonrefundable unless required by law or expressly stated in the Refund Policy. Final-sale items, custom-framed items, special orders, sourced-on-request items, commissioned items, private-sale items, layaway payments, authentication services, advisory fees, and digital certificate services may be nonrefundable if clearly identified before purchase.

Gauntlet Gallery may discuss artist history, cultural relevance, scarcity, edition size, comparable sales, auction history, market trends, resale demand, collector interest, display value, and similar topics. This information is provided for general educational, curatorial, and commercial purposes only. It is not investment advice, financial advice, legal advice, tax advice, appraisal advice, or a guarantee of future value.

Art, collectibles, signed memorabilia, designer toys, and cultural artifacts are speculative, illiquid, subjective, and market-dependent. Values may rise, fall, or disappear. Past sale prices do not guarantee future results. You are responsible for conducting your own due diligence and consulting appropriate professional advisors before purchasing, reselling, insuring, donating, importing, exporting, financing, or treating any item as an investment asset.

Gauntlet Gallery may offer art advisory, authentication support, collector consultation, sourcing, portfolio review, market research, resale strategy, consignment, private sale, brokered sale, or related services. Unless expressly stated in writing, advisory services do not guarantee purchase eligibility, resale price, auction acceptance, insurance value, investment return, authentication outcome, grading outcome, or third-party platform approval.

Any consignment, private sale, brokered sale, sourcing request, or special acquisition arrangement must be governed by a separate written agreement. No consignment, agency relationship, fiduciary relationship, partnership, or exclusive representation is created unless expressly agreed in a signed writing by Gauntlet Gallery.

If you submit reviews, photographs, testimonials, product questions, comments, messages, provenance information, item images, social media tags, or other content to Gauntlet Gallery, you grant us a nonexclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, display, distribute, edit, publish, and promote that content in connection with our business, Site, advertising, social media, email, SMS, product pages, and marketing. You represent that submitted content is accurate, lawful, noninfringing, and does not violate third-party rights.

The Site and its content, including logos, trade names, page designs, photographs, videos, graphics, product copy, descriptions, category pages, blog posts, educational content, layout, code, button text, branding, certificates, icons, collection names, and overall trade dress, are owned by or licensed to Gauntlet Gallery and protected by copyright, trademark, trade dress, and other laws. Purchasing a physical item gives you ownership of that physical item only. It does not transfer copyright, trademark rights, reproduction rights, commercial display rights, licensing rights, merchandising rights, publicity rights, moral rights, derivative-work rights, or other intellectual-property rights unless expressly stated in a signed writing by the applicable rights holder.

The Site may integrate with or link to third-party services including Shopify, Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay, Klaviyo, analytics providers, advertising platforms, UPS, USPS, TrueCOA, ScoreDetect, Polygon, Verisart, OneCOA, Beckett, JSA, PSA/DNA, Zarelli Space, and other payment, shipping, marketing, analytics, authentication, blockchain, or technology providers. We do not control third-party services and are not responsible for their availability, accuracy, security, downtime, data practices, fees, errors, policies, authentication decisions, certification decisions, or service changes.

Our collection, use, storage, sharing, and protection of personal information is described in our Privacy Policy.

Except as expressly stated in our COA Guarantee or required by law, the Site, products, services, content, and communications are provided as is and as available. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, noninfringement, uninterrupted operation, error-free operation, future value, investment performance, resale value, auction acceptance, grading outcome, authentication outcome by a future third party, and suitability for any particular use.

To the maximum extent permitted by law, Gauntlet Gallery and its owners, officers, employees, contractors, agents, affiliates, vendors, service providers, and partners will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, loss of resale opportunity, loss of business, loss of data, loss of goodwill, emotional distress, or reputational harm. Our total liability for any claim related to a product, order, service, or transaction is limited to the amount paid to Gauntlet Gallery for the specific product or service giving rise to the claim. This limitation does not reduce any greater remedy expressly provided under the COA Guarantee for covered authenticity claims.

You agree to defend, indemnify, and hold harmless Gauntlet Gallery and its affiliates from claims, liabilities, damages, losses, costs, expenses, penalties, and reasonable attorneys fees arising out of your breach of these Terms, misuse of the Site, violation of applicable law, violation of third-party rights, submission of false or unlawful materials, fraudulent or abusive conduct, or misleading resale or marketing of any item purchased from us.

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, fire, flood, earthquake, severe weather, war, terrorism, civil unrest, labor disputes, supply-chain disruptions, carrier delays, customs delays, government action, pandemics, power outages, internet outages, payment-processor outages, cyberattacks, blockchain network failures, authentication-provider delays, or other events outside our control.

These Terms and any dispute arising out of or related to the Terms, the Site, or any purchase are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. If any consumer-protection law of your state or country applies and cannot be waived, these Terms do not limit rights that cannot legally be limited.

Before filing a claim, you agree to contact us at hi@gauntlet.gallery and attempt to resolve the dispute informally for 30 days after written notice. If unresolved, the dispute will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, except where prohibited by law or where an exception applies. Arbitration will be conducted in New York, New York, unless the parties agree to a remote proceeding or another location, and will be conducted by a single arbitrator.

Disputes will be resolved only on an individual basis. You waive any right to bring, join, or participate in a class action, collective action, consolidated action, private attorney general action, or representative action to the maximum extent permitted by law. You may opt out of arbitration within 30 days of your first purchase by emailing hi@gauntlet.gallery with the subject line ARBITRATION OPT-OUT, your name, order number if applicable, email address, and a clear statement that you opt out.

Small claims court matters, claims seeking injunctive relief for intellectual-property misuse, scraping, counterfeiting, fraud, or unauthorized Site access, authenticity claims where the COA Guarantee expressly allows a court claim, and claims that applicable law does not allow to be arbitrated may be brought in court instead of arbitration.

We may update these Terms from time to time and will update the Effective Date when we do. Material changes may be posted on the Site, emailed to registered users, or otherwise communicated where appropriate. Your continued use of the Site after updated Terms are posted means you accept the updated Terms.

We may suspend or terminate your access to the Site, account, communications, or services at any time if we believe you violated these Terms, created risk, engaged in fraud, abused our services, submitted counterfeit or misleading materials, violated rights of others, initiated improper chargebacks, or otherwise harmed Gauntlet Gallery or our customers. Sections that by their nature should survive termination will survive.

If any part of these Terms is found invalid, illegal, or unenforceable, the remaining provisions remain in full force. Our failure to enforce any provision does not waive our right to enforce it later. You may not assign your rights or obligations without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, financing, restructuring, change of control, or transfer of business operations. These Terms, together with our posted policies and product-specific terms, constitute the entire agreement between you and Gauntlet Gallery regarding the Site and purchases.

Questions about these Terms may be sent to Gauntlet Gallery at hi@gauntlet.gallery or through the contact page, customer-service chat, or art advisory booking page available on the Site.