Privacy Policy

This Privacy Policy describes how Gauntlet Gallery collects, uses, and discloses personal information when you visit, use our services, make a purchase from gauntlet.gallery, or otherwise communicate with us regarding the Site. For purposes of this Policy, you and your refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

By using or accessing the Services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the Last updated date, and take other steps required by applicable law.

Information you submit through the Services may include contact details such as name, address, phone number, and email; order information such as name, billing address, shipping address, payment confirmation, email address, and phone number; account information such as username, password, security questions, and account-security details; shopping information such as items viewed, carted, saved, reviewed, referred, purchased, loyalty points, referrals, or gift cards; and customer support information you choose to include in communications with us.

Some features may require you to provide certain information. You may choose not to provide it, but doing so may prevent you from using or accessing those features.

We may automatically collect information about your interaction with the Services, called Usage Data. Usage Data may include device information, browser information, network connection information, IP address, pages viewed, products viewed, cart activity, checkout activity, and other information about your interaction with the Services.

Like many websites, we use cookies, pixels, web beacons, software development kits, third-party libraries, and similar technologies to power and improve the Site, remember preferences, run analytics, understand user interaction, and tailor services, products, and advertising. Blocking or removing cookies can negatively affect the Site and may cause some features or checkout functionality to work incorrectly.

Our website recognizes the Global Privacy Control signal, which enables you to opt out of certain uses or disclosures of information. If you notify us of your preference through GPC, we will treat the signal as a valid request to opt out of sharing or targeted advertising for the associated browser or device and, where we can associate the device with a Shopify account, apply the request to that account. Other than Global Privacy Control, we do not recognize other Do Not Track signals that may be sent by your browser or device.

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. This includes Shopify and companies that support the Site and Services; payment processors who collect payment, billing, bank, credit, or debit card information to process payments; shipping carriers; fraud-prevention providers; customer support tools; analytics providers; advertising partners; and platforms that collect information when you open or click emails, interact with advertisements, or use social media widgets or login integrations.

Information obtained from third parties is treated in accordance with this Privacy Policy, subject to the third party websites and links section below.

We use personal information to provide products and services, process payments, fulfill orders, send notifications related to accounts, purchases, returns, exchanges, and transactions, create and manage accounts, arrange shipping, facilitate returns and exchanges, and provide account-related features. We may also enhance the shopping experience by enabling Shopify to match your account with Shopify services that you choose to use.

We use personal information for marketing and advertising, including promotional communications by email, text message, postal mail, and advertisements for products or services. We use personal information for security and fraud prevention, including detecting, investigating, or taking action regarding fraudulent, illegal, or malicious activity. We also use personal information to communicate with you, provide customer support, improve the Services, comply with legal obligations, enforce applicable terms, and protect the Services, our rights, and the rights of users or others.

We may disclose personal information to vendors and other third parties who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, fraud prevention, authentication support, and certificate or provenance services. We may disclose information to business and marketing partners to provide services and advertise to you, and those partners will use information in accordance with their own privacy notices.

We may disclose information when you direct, request, or consent to disclosure, such as shipping a product to you or using social media widgets or login integrations; with affiliates or within our corporate group; in connection with a merger, bankruptcy, acquisition, financing, restructuring, sale of assets, or similar business transaction; to comply with legal obligations such as subpoenas or search warrants; to enforce applicable terms; and to protect or defend the Services, our rights, and the rights of users or others.

In the past 12 months, categories of personal information disclosed may include identifiers such as contact, order, and account information; California Customer Records information such as contact, order, and account information; commercial information such as orders, shopping information, and support information; internet or similar network activity such as Usage Data; and geolocation data such as approximate location determined by IP address or other technical measures. Recipients may include vendors and service providers, business and marketing partners, and affiliates.

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

We have sold and shared, as those terms are defined by applicable law, personal information over the preceding 12 months for advertising and marketing activities. Categories may include identifiers such as name, email address, and phone number; commercial information such as records of products or services purchased; and Usage Data. Categories of recipients may include business and marketing partners.

You may use available Site controls, Global Privacy Control, or contact us at hi@gauntlet.gallery to exercise privacy choices where applicable.

The Services may enable you to post product reviews and other user-generated content. If you submit user-generated content to a public area of the Services, that content is public and accessible by anyone. We do not control who accesses information you choose to make public and are not responsible for the privacy, security, accuracy, use, or misuse of information that you disclose publicly or receive from third parties.

The Site may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and terms. We do not guarantee and are not responsible for the privacy or security of those sites or the accuracy, completeness, or reliability of information found there. Inclusion of a link does not by itself imply endorsement.

The Services are not intended to be used by children, and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who provided personal information, contact us to request deletion. As of the effective date of this Policy, we do not have actual knowledge that we share or sell personal information of individuals under 16 years of age.

No security measure is perfect or impenetrable, and we cannot guarantee perfect security. Information sent to us may not be secure in transit, so we recommend avoiding insecure channels for sensitive or confidential information.

How long we retain personal information depends on factors such as whether we need the information to maintain an account, provide Services, comply with legal obligations, resolve disputes, maintain authentication and COA records, prevent fraud, or enforce contracts and policies.

Depending on where you live, you may have rights to access or know what personal information we hold about you, delete personal information, correct inaccurate personal information, receive a portable copy, restrict processing, withdraw consent where processing is based on consent, appeal a decision, and manage communication preferences. These rights are not absolute and may apply only in certain circumstances. We may decline a request as permitted by law.

You may opt out of promotional emails at any time using the unsubscribe link in our emails. If you opt out, we may still send non-promotional emails such as account, order, shipping, return, authentication, or customer service messages. To exercise rights, use available Site controls or contact us at hi@gauntlet.gallery. We may need information to verify your identity before responding. You may designate an authorized agent where allowed by law, but we may require proof of authorization and direct identity verification.

We will not discriminate against you for exercising privacy rights.

We may transfer, store, and process personal information outside the country where you live. Personal information may be processed by staff, vendors, service providers, and partners in these countries. If we transfer personal information out of Europe, we rely on recognized transfer mechanisms such as European Commission Standard Contractual Clauses or equivalent UK transfer mechanisms unless the destination country has been determined to provide an adequate level of protection.

If you have complaints about how we process personal information, contact us using the details below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

Questions about privacy practices, this Privacy Policy, or privacy rights may be sent to hi@gauntlet.gallery or mailed to Gauntlet Gallery, 1980 Gilardy Drive, Concord, CA 94518, US.